FAQ

Everything You Need to Know

Sparkles decor

What services does Urban Steam offer?

We specialise exclusively in professional steam ironing. We do not offer laundry or dry cleaning, allowing us to focus on delivering a superior, crease-free finish for your garments.

What is the steam iron difference?

Steam ironing utilizes highly pressurized steam to instantly relax fabric fibers, effortlessly removing the deepest wrinkles without the harsh scorching risk of traditional dry plates.

Is steam ironing safe for all fabrics?

Yes, our advanced pressing technology is rigorously calibrated to be perfectly gentle on delicate silks, yet powerful enough to handle dense heavy cottons and wools safely.

Which areas do you service?

We actively service the greater metropolitan area with rapid-response delivery routes. Check your pin-code in our app to see precise pickup availability!

How long does the service take?

We guarantee a rapid 24-hour turnaround for all standard orders from the moment our valets pick up your garments.

Do you offer free pickup and delivery?

Absolutely! We provide fully complimentary doorstep pickup and delivery for all eligible standard orders to ensure maximum convenience.

Do I need to provide my own bags for pickup?

No, our trained garment-care professionals arrive fully equipped with our specialized protective transit bags to safely transport your clothes.

Is there a minimum order value?

Yes, to sustainably offer our complimentary pickup infrastructure, we maintain a small minimum order value. Details are seamlessly calculated inside the app based on your location.

Do you provide services for businesses or bulk requirements?

We absolutely do! We accommodate corporate hospitality, retail, and bulk pressing requirements. Please reach out to support@urbansteam.in for custom volume pricing.

Why should I use the Urban Steam app?

The Urban Steam app guarantees frictionless scheduling, real-time live valet tracking, and instant invoicing, placing the ultimate premium garment care directly in your pocket.

Still have questions?

We're here to help you stay wrinkle-free.

Whether it's a specific fabric concern or a delivery update, our support team is just a tap away.

Email Us: Reach out anytime at support@urbansteam.in for detailed inquiries or corporate solutions.

Help Center : Browse our full library of care guides and service policies for quick answers.

Stressed with laundry